If you’re planning a ferry trip from Batam to Singapore, Malaysia, or Thailand, staying connected just got a lot easier. BatamFast has partnered with Telkomsel to offer exclusive roaming internet packages for its passengers, following the signing of a Memorandum of Understanding (MoU) on 3 July 2026 at the BatamFast Indonesia Office in Batam. 

What’s the Partnership About? 

The MoU signing ceremony, titled “International Roaming Service Partnership for BatamFast Customers,” was attended by Kartika Bakara, HR Manager of BatamFast Indonesia, and Dedfriady Masta, GM Mobile Consumer Business Region Sumbagteng of Telkomsel, on behalf of PT. Telekomunikasi Selular. It formalises a partnership between PT. Telekomunikasi Selular and PT. BatamFast Indonesia to make international roaming more accessible and affordable for ferry passengers heading abroad. 

For travellers, this means one less thing to worry about before a cross-border trip — internet access is now bundled directly into the BatamFast travel experience. 

Why This Matters for Your Trip 

Anyone who has travelled internationally knows the drill: either pay steep roaming fees, hunt down a local SIM card at the destination, or rely on patchy public WiFi. With Telkomsel’s ROAMAX packages now available to BatamFast passengers at special rates, travellers can activate data before departure and land already connected. 

Package Data Validity Price 
Daily Package 2GB 1 day Rp20,000 
3-Day Package 5GB 3 days Rp40,000 
Monthly Package 100GB 30 days Rp100,000 

Why travellers will appreciate it: 

  • No SIM swapping — keep your existing Telkomsel number the whole trip 
  • Data works seamlessly across Singapore, Malaysia, and Thailand 
  • Passenger-only pricing, exclusive to BatamFast bookings 
  • Connects through Telkomsel’s official partner networks abroad, so it’s reliable and secure 
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Whether you’re heading to Singapore for a weekend getaway, a business trip to Malaysia, or exploring Thailand, having data ready from the moment you disembark means less time figuring out logistics and more time actually enjoying the trip. 

A Sign of More to Come 

Beyond the roaming packages, both companies noted that this MoU is just the first step. BatamFast and Telkomsel plan to explore further collaboration opportunities aimed at improving the overall travel experience for passengers — something worth keeping an eye on if you travel this route often. 

How to Get Your Package Before You Sail 

The easiest way to activate ROAMAX is through the MyTelkomsel app — simply select your route (Batam–Singapore, Batam–Malaysia, or Batam–Thailand) and pick the package that matches your trip length. Doing this before you board means your data is live the second you land. 

Planning a trip? Book your BatamFast ferry tickets through Tripcetera and activate your Telkomsel roaming package ahead of time for a smoother, more connected journey. 

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