Tripcetera is an online Travel Marketplace which allows any car rental business to enlist their services in one account. Our convenient booking platform empowers Travelers by connecting them to individual Hosts and corporate partners who offer varied, unique, and quality accommodations, transport, and other travel related services.
By Signing up as a Host and listing travel related services, car rental host may get inquiries 24-7.
Some FAQs that can help you out:
Q: I have just signed up. What is my next step?
A: You will receive an email from Tripcetera with a confirmation link to guide you on these steps:
- Login to your host account and complete the Official Document Form online at https://tripcetera.com/Login?ReturnUrl=%2f
* Emails and mobile numbers that you registered for Tripcetera must be the same.
2. Start making your listing while waiting for your official document to be verified. It takes about one or two working days for our admin to approve you or contact you for further confirmation.
Q: What is the document needed to be uploaded for a verified registration?
A: Minimum of 2 officially recognized identity documents that can be matched and verified such as National Identity Card/Identification card, valid Driving License, Company license (if available), Tax card, Passport or others.
Q: How to check my host account activation status after completed all 2 steps above?
A: Your Tripcetera Host account will be activated within 24 hours upon upload and approval/verification.
Q: Can I use a bank account created under my passport ID or other types of ID?
A: We will accept your Paypal account. We also accept a bank account, provided it matches the identity with your National Identification Card or any official ID that you used.
Q: What is the difference between Tripcetera Car Rental Hosted Services with other online transportation sharing services?
A: In Tripcetera, hospitality is the unique selling point for every Host, policy details and value-added services. You can also publish non-transportation services such as tours and travel packages, homestays and can even be combined with guided tours, hence differ with other car-hailing services.
Q: Does Tripcetera require car insurance, certain car make and model, license plate and/or document of ownership (certificate of entitlement)?
A: No, However, it will be good if you can attach such valid documents with driving license, or endorsement/official authorization letter as supporting references (Not handwritten and actual photos).
Q: What should I do if the car that I displayed on my listing is not available, on long-term lease or no longer owned?
A: Kindly login to your account and manage the related listing. You may delete the listing or unpublish them. You can also amend the listing with a similar car to keep it reliable and actual.
Q: I did not own the car, but I rent the car that I use for my business. Can I also list them?
A: Yes, you can, only if you provide the truthful description on each listing while also uploading any of the following document:
1. Authorization Letter from Vehicle owner (Signed)
2. Authorization Letter from Company (Company chop & signed)
3. Rental Agreement (Company chop & signed)
Q: Is there any expiration date for being a Host in Tripcetera.com?
A: No. Your account is yours to manage. So long as your documents are valid, your published listing will stay active 24-7. Your active engagement in making an attractive listing will solely depend on you. However, should you have any questions or technical difficulties regarding your account, your friends at Tripcetera will do the troubleshooting process.
Q: What will happen when my driving license and the official document expired?
A: Tripcetera will unpublish your listing temporarily. You can still access your account though, to update your document and continue to upload listings.
Q: What happens if I got locked out of my Host account?
A: Feel free to contact us. Your Host account will be activated within 48 hours.
Q: I have uploaded my Driving License or updated my documents. However, my listing has not been reactivated and still unpublished after 48 hours?
A: Please contact our Help Centre or chat with us directly. Reasons could be:
- The image file type is not correct. We accept popular image files such as; .Jpeg, .Png, .gif and etcetera. Encrypted image files such as .Dat or .Wmf or .Psd and .Pdf are not usable on image section.
- Your image photos may be a corrupted file.
- The stability of your internet connectivity.
- Uploaded an expired document.
- Uploaded after document expired.
Q: How do I change my registered details like phone number, email, and etcetera?
A: Please email us or talk to us via live chat at https://tawk.to/chat/571b98cc46e2f0b10424d24c/default
Q: What are the requirements of Tripcetera Car Rental Services?
A: Tripcetera allows 2-seater, 4-seater, MPV (6-seater), 20-seater coaster and 40-seater Bus service with drivers. Hosts may adjust their own packages accordingly, for instance; those who drive a 6-seater car to pick-up and drop-off groups of 1-6 passengers. This service can be added and removed by the Host themselves and may also charge or put unique terms and policy.
Q: We operate bus and coaster rentals. Can I list those as well?
A: Yes. You can simply make a new listing of eligible vehicles to differentiate and to give options to travelers for the right vehicle for their group.
Q: How much should I charge on each listing?
A: You have the freedom to manage rates and fare of your services. Be sure to put them on the description and listing information. You can also set up discounted rates on certain periods. It’s your own decision to make.
Q: We also operate homestay and tour guide with driver services. Can I list that as well?
A: Yes. Feel free to make multiple listings of travel related services. In Tripcetera, listed services with attractive selling points on the description may help the traveler in making the purchase. Do not forget to provide photos that can help set the expectation for the customer.
Q: What should I do if I receive a notification of booking from Tripcetera?
A: Host handles the booking confirmations and check-in from Guests. Login to your Host account, manage your listing and confirm your booking. Alternatively, you may set each listing availability by checking the booking mode of either ‘Instant Booking’ or ‘Confirm Booking’.
Q: What are the benefits of joining Tripctera’s Hosting Community?
A: Tripcetera is a travel marketplace platform where Hosts become a part of our sharing community. Hosts have the privilege to enjoy free advertisement and promotion on our marketing campaign. By joining as a Host in Tripcetera, you may publish rented Rooms, Apartments, Villas, Car Rentals and etcetera.
Our team at Tripcetera is here to support your hosting success. Log in now and start listing your travel related services today.
Feel free to contact us and drop your inquiries to:
Tripcetera – Hospitality Tips